Preferred Staff Selection

Automatically route bookings to the right staff based on availability or preference, so your team always knows who’s responsible.

Customers can effortlessly choose their preferred staff member if they have one, making booking more personal and seamless.

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reduction in scheduling errors
0 %
faster booking confirmations
0 %
fewer internal coordination messages
0 %
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Why Booking Reminders Matters

Smooth staff assignments save time and cut confusion, helping your team work better together.

Letting customers easily book their favorite staff adds a personal touch that boosts satisfaction. This balance improves efficiency, reduces errors, and keeps everyone aligned.

1. Booking request comes in via WhatsApp

Enquiries and bookings enter one shared, structured flow.

2. Staff logic is applied automatically

Bookings are assigned based on availability, rules, or optional customer preference.

If no staff preference is selected, bookings are routed to available staff automatically.

3. Everyone stays in sync

Staff calendars update instantly, keeping the whole team aligned without manual coordination.

Frequently Asked Questions

How do customers know if a specific staff member is available on a certain day?

The booking system only shows the available dates and time slots for that staff member. If they’re not available, those options simply won’t appear.

What happens if the customer doesn’t select a preferred staff member?

Our smart system automatically assigns the booking to the next available staff using a round-robin logic, ensuring a fair distribution of inbound bookings across the team.

Can I input staff rosters so customers can see their available times?

Yes! Your team inputs staff availability based on opening hours and rosters. The system also blocks time slots according to each service’s duration to ensure staff don’t get overlapping bookings, so customers only see truly available times.

Can this scale as my team grows?

Absolutely. The system is designed to handle growing teams, keeping workflows clear and assignments organized regardless of size.

See Staff Selection in Action

Stop the chaos of manual staff assignments. Let your system automatically match bookings to the right team members —reducing errors, lightening your workload, and creating happier customers who keep coming back.

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